1. This agreement and operator
RunUp Games ("RunUp," "we," "our," or "us") is operated by Altaris LLC, a Minnesota limited liability company, at 1639 Bluewater Ln, Woodbury, MN 55129, United States. These Terms govern our website, mobile app, and related services (the "Service").
By creating an account or otherwise agreeing to use the Service under these Terms, you agree to them. If you do not agree, do not create an account or use the Service. Our Privacy Policy explains information handling; agreement to these Terms does not replace separate privacy permissions or consent.
2. Eligibility and accounts
You must be at least 13 and meet any higher minimum age required where you live. RunUp is initially intended for use in the United States. If you cannot legally enter this agreement on your own, a parent or legal guardian must review and agree with you where permitted by law. Guardians should decide what participation and supervision are appropriate. A minor's nonwaivable rights remain intact.
Provide accurate account information, including your age. Do not impersonate someone, evade age restrictions, or access another person's account without authorization. Keep your credentials secure and report suspected unauthorized access. You are responsible for your own actions and activity you authorize; this does not automatically make you responsible for every unauthorized act affecting your account.
3. What RunUp provides
RunUp helps users discover courts, coordinate recreational games, communicate, and record activity. Users independently decide whether to host, join, travel to, or participate in a game. Unless we expressly identify an event as RunUp-operated, hosts and players act independently.
A listing, join code, map marker, rating, score, or online indicator does not establish a venue inspection, identity or background check, endorsement, reserved court, insurance coverage, or a guarantee of safety, attendance, skill, or availability. A game listing does not give you priority over other lawful users of a public court.
RunUp does not provide medical advice, emergency response, supervision of minors, or professional coaching through ordinary use. Do not rely on the app to monitor your safety or summon help. Contact local emergency services in an emergency.
4. Hosts and participants
Hosts must provide accurate game details, communicate significant changes or cancellations, obtain necessary venue permissions, and follow applicable rules, laws, and permit requirements. Do not claim a venue is booked or exclusive without authority.
Players must respect venue and game rules, bystanders, property, and other participants. Communicate changes in attendance when reasonably possible. A roster or waitlist place does not guarantee a game or an available court.
Users are responsible for arrangements they make with one another, including transportation, equipment, supervision, and private payments. Hosting alone does not create an employment, agency, or partnership relationship with RunUp. No user may claim to represent us without authorization.
5. Sports and in-person meeting risks
Sports and in-person meetings involve risks, including collisions, falls, overexertion, illness, weather exposure, unsafe surfaces or equipment, misconduct, and property loss. Serious injury or death can occur. Consider your health, ability, and circumstances; seek medical advice when needed. Check conditions, follow venue rules, use suitable equipment, and stop if participation appears unsafe.
Participation is voluntary. Decide carefully whom to meet, how to travel, and whether conditions are suitable. Protect belongings and sensitive information. App reports do not replace contacting venue staff or emergency services for immediate help.
Independent user conduct and venue conditions do not by themselves make RunUp responsible for resulting losses. RunUp remains responsible to the extent required by law. These risk acknowledgments do not waive responsibility that cannot lawfully be waived. The exceptions in section 12 apply throughout these Terms.
6. Community conduct and safety
Do not threaten, harass, discriminate against, stalk, exploit, or harm anyone; expose private information without permission; share child sexual abuse or exploitation material; solicit sexual contact with minors; promote violence; run scams; or offer illegal goods or services.
Do not post fraudulent game details or statistics, impersonate others, spam, misuse reports, scrape personal information, bypass access controls, distribute malware, disrupt the Service, or organize unlawful wagering. These rules do not restrict security research or other activity protected by law.
Use in-app reporting for users, messages, and games, or contact support@runupgames.com. Include enough information to locate the issue. Do not send passwords, authentication codes, or unlawful sexual images. Blocking can limit interactions but does not guarantee removal from shared groups or conceal shared map information. See the Privacy Policy for audience and history limits.
7. Your content and our limited license
You keep the rights you hold in submitted content and must have the permissions necessary to share it, including other people's images or private information where required.
You grant RunUp a nonexclusive, worldwide, royalty-free license to host, store, reproduce, transmit, display, and technically adapt content only as reasonably needed to provide, maintain, and protect the Service and deliver the features you use. Providers may perform these functions on our behalf. This includes delivering messages, displaying game details to their audience, and reviewing reported content.
This license does not authorize using private messages in advertising. We will seek separate permission before using identifiable content as a marketing testimonial or advertisement. Ordinary visibility follows the feature's audience; operational, safety, and legal access is explained in the Privacy Policy.
The license ends when content is deleted from our systems, except for necessary lawful retention, limited backup storage, and copies already shared with recipients as explained in the Privacy Policy. Deletion cannot recall independent copies made by others.
8. RunUp materials and third-party services
RunUp and its licensors retain rights in software, branding, and Service materials apart from user content. You may use the Service for its intended functions. Do not copy or misuse our materials except as authorized or permitted by law.
Maps, app stores, authentication services, and other providers may have their own terms and privacy practices. User and third-party information can be delayed, incomplete, or inaccurate. Verify directions, access, opening hours, and game details before relying on them. Using a provider does not remove RunUp's own obligations.
Any paid offer must disclose its price, billing, cancellation, and applicable refund terms before purchase. These Terms alone do not authorize charges or a recurring subscription.
9. Moderation and review requests
We may investigate reports, remove content, restrict features, suspend or terminate accounts, or preserve and disclose records when reasonably necessary to enforce these Terms, protect users, comply with law, or secure the Service. Responses can depend on severity, repetition, and immediate risk. We may act without advance notice when notice could increase harm, compromise an investigation, or violate law.
We do not guarantee that every item is reviewed before it appears or that support is continuously monitored. Where appropriate and legally permitted, we provide information about restrictions. You can request review at support@runupgames.com with your username, the decision, and relevant details. Legal rights to challenge a decision remain available.
10. Copyright concerns
Contact legal@runupgames.com about suspected copyright infringement. Identify your work, the disputed content, where to find it, your contact details, and why you believe the use is unauthorized. We may request further information or restrict material as appropriate.
11. Ending use and service changes
You may stop using RunUp and initiate deletion in Settings or through our account deletion page. Uninstalling does not delete your account. Deletion is processed in stages and provider copies or limited retained records can persist as explained in the Privacy Policy.
We may change or discontinue features or end access for the reasons in these Terms, with notice when reasonably practicable and legally required. Changes do not remove refund, privacy, or other rights required by law. Provisions that must continue by their nature, including ownership and applicable liability terms, survive only as necessary.
12. Disclaimers and limits of responsibility
To the extent permitted by law, the Service is provided as is and as available. We do not promise uninterrupted access, perfect security, error-free maps or statistics, compatible devices, available courts, reliable attendance, or a particular fitness or social outcome. We disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement only where lawful.
Subject to the exceptions below and only to the extent permitted by law, RunUp is not liable for indirect or consequential losses, lost profits, or lost business opportunities arising from the Service. Cancellations, missed notifications, independent user conduct, and third-party failures do not by themselves make RunUp responsible for resulting losses.
Nothing in these Terms excludes or limits responsibility for fraud, intentional misconduct, gross negligence, reckless conduct, or any other conduct or liability that cannot lawfully be excluded or limited. We do not exclude liability for death or personal injury caused by our negligence where prohibited. Mandatory consumer rights and legally required privacy and security obligations remain in effect. These exceptions apply to every disclaimer and limit in these Terms.
13. Disputes and other provisions
You may contact legal@runupgames.com to try to resolve a concern informally. Doing so is not a condition to contacting a regulator, exercising rights, or bringing a claim within an applicable deadline. These Terms do not impose mandatory arbitration or a class-action waiver, or remove mandatory local protections or access to courts available under law.
If a provision is unenforceable, the remainder applies to the extent lawful. Failure to enforce a provision once is not a waiver of later enforcement. These Terms govern their subject matter, subject to nonwaivable rights.
14. Updates and contact
We identify revisions by their updated date and provide notice of material changes before they take effect when required by law. We request renewed acceptance when required. Changes do not retroactively eliminate rights relating to an existing dispute. The previous website Terms remain available for reference.
Legal correspondence: legal@runupgames.com. General help and safety reports: support@runupgames.com. Mail: Altaris LLC, 1639 Bluewater Ln, Woodbury, MN 55129, United States.