1. Information we collect
RunUp Games may collect information you provide directly, such as your name, email address, phone number, username, profile details, support messages, account deletion requests, and content you submit in the app.
Depending on the features you use, we may also collect game, court, field, venue, and sport information, RSVPs, host activity, chat or report details, approximate or precise location information with your permission, device information, app diagnostics, and usage analytics.
2. How we use information
We use information to operate the app, show nearby games, courts, fields, venues, and players, manage accounts, support hosts and players, provide safety tools, respond to requests, improve performance, prevent abuse, and communicate product updates.
3. Location information
RunUp Games may use location to help players find nearby games, courts, fields, venues, and other players. You can manage location permissions through your device settings. Some features may not work as intended if location access is disabled.
4. Sharing information
We may share information with service providers that help us run the app, such as hosting, analytics, customer support, messaging, payment, security, or infrastructure providers. We may also share information when required by law, to protect users or the service, in connection with a business transfer, or with your consent.
5. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet or mobile service can guarantee perfect security.
6. Data retention and deletion
We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and protect the safety of the community. You can request account deletion on the delete account page.
7. Your choices
You may update account details in the app, manage device permissions, unsubscribe from non-essential communications, or contact us to request access, correction, or deletion where those rights apply.
8. Children
RunUp Games is not intended for children under 13. If you believe a child has provided personal information, contact us so we can review and take appropriate action.
9. Changes
We may update this policy from time to time. If changes are material, we will provide notice through the app, website, email, or another reasonable method.
10. Contact
Questions about privacy can be sent to support@runupgames.com.